Visitor Monitoring Support

Recognising that many companies rely on round-the-clock functionality, Tensor provide a team of hardware engineers 24 hours a day, 365 days a year.

Maintenance contracts are available for support of both ID card systems and ID card software, and offer a range of options allowing you to tailor your support package to your own requirements.

The Tensor helpdesk is also onhand to offer advice and guidance on any technical issues you may have with your visitor systems or software.

Tensor Helpdesk Support

Tel: 01480 211594
Fax: 01480 213734

Unlike many other companies who provide similar systems, we support all of our visitor monitoring products in-house, so you can get instant feedback and action to your support requirement.

Support Key Benefits

• global engineering support
• remote modem support for immediate diagnosis and fault resolution
• telephone helpdesk hotline support and advice
• professional manuals for all products
• constantly updated online support
• rapid response via email or FTP
• software training courses available either at your premises or at the Tensor Training Centre